Visitors are always welcome to our hotel. If there’s anything you’d like to know about our programs and curriculum, please get in touch.
Visit the Courtyard!
The Courtyard by Marriott Bryan College Station
Mission Statement:
To enhance the lives of our customers by creating and enabling unsurpassed vacation and leisure experiences
Marriott International Vision:
"To be the world's favorite travel company"
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The Courtyard by Marriott Bryan College Station is managed by Lingate Hospitality. Lingate Hospitality manages properties all around the U.S. with the best veterans in this field. Lingate's success in hotel management comes from maximizing property potential while controlling costs to produce successful results.
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Job Description
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
- Answer guest calls and record details of each conversation for future follow up
- Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of special events
Report any accidents or injuries to senior management staff immediately
(Indeed job description)
Benefits and Opportunities
Requirements and Qualifications
Achievements
During my internship I was able to meet several guests who work in this field for future references. My hourly rate is $9.75. In addition, I am able to stay at any Marriott property at a reduced cost rate. I am able to let my family and friends use this perk as well. For the future, I can transfer to a different Marriott property for employment. I am able to advance further and easily work my way up.
- Must be able to communicate with guests over the phone and in person
- Learn to use the computer system FOSSE
- Understand the chain of command and report any activities
After this internship, I learned the external and internal aspects that occur in the hotel industry. The Courtyard by Marriott specifically is a "select-service" hotel. Meaning it is catered for mainly business travelers. For our specific target market, we have free printing, computers, and comfortable chairs and desks in the lobby. I also learned that the Director of Sales is in charge of all of the Events associated within the hotel. The Sales Coordinator is in charge of helping the Director of Sales by organizing information given by the guests. Upon graduation, I hope to work in the Sales Department of a Full Service Hotel.
General Manager: Caryl Merchant
Assistant General Manager: Michael Wilson
Lead Guest Service Representative: Audreka Turner
Director of Sales: Kani Minton
Sales Coordinator: Darbi Crabtree
Housekeeping Supervisor: Diana Becerra
Head Engineer: Jimi Meng
- Awarded by guest as the most "friendliest" and "helpful" employee
- Achieved guest service request
- Learned to train new employees on FOSSE computer system
- Cross-trained to work in the Bistro and Front Desk
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